Authorizing a new device is straightforward from an existing device. If a device is lost or damaged, a number of mechanisms exists to recover a user’s account
If the user has a validated email address set, they can reset their password (regardless of whether they had one previously) and can get a code for the app or a link to the web interface where they can set or reset their password and log in.
If the user has an existing device logged into Tangles, a registered parent or has granted one of their communities permission to recover their account, they can authorise another device from one of those sources as follows:
On the device that the user wishes to authorize, they should tap ‘Login using another device’ which will show a QR code.